Digital Account Manager

Digital Account Manager

Key Stats:

Job type: Full-time, Permanent

Salary: DOE

Ability to commute/relocate:

  • Hybrid*
  • Poole, BH14 0HU

 

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Decorative horizontal divider with evenly spaced vertical red lines, used to separate content sections on a page.

About the role

As the Office Administrator, you will work with all our teams, to ensure that all day-to-day requirements are met whilst helping with the efficient running of the agency overall.

This is an entry-level role so expect to be supported by a brilliant team, who can show you the ropes and get you fully up to speed.

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We love to hear from great people who have a passion for their work, want to collaborate to get things done, show up with integrity and want to improve themselves.​

We love to hear from great people who have a passion for their work, want to collaborate to get things done, show up with integrity and want to improve themselves.​

01/

About you

We’d like to hear from experienced client Digital Account Managers who would like to work with a diverse range of accounts across the globe.

You’ll be an ambitious individual, ready to progress to the next level, who dreams of showcasing their marketing and management skills to an international level. Professional and proficient in your approach, you’ll bring to Coda and our clients your can-do attitude that’s based on best-practice methodologies.

Personable and proactive, you’ll learn and develop a technical understanding of our client’s products and services, so you are able to converse with them at the level they demand; you’ll also be a decision maker, able to work on your own initiative, as well as integrating yourself into our large creative studio team that includes designers, copywriters, videographers and animators, based in Poole, Dorset.

**Please note that while we operate a hybrid working policy, you will be expected to be able to onboard, attend team meetings and participate in planning activities at our office in Poole, Dorset as required, so please only apply if you are based within reasonable commuting distance or are considering relocation**

02/

Responsibilities

  • Act as the primary client contact, building trusted relationships and providing strategic digital marketing advice.
  • Develop and deliver integrated digital campaign strategies aligned to client objectives, audiences, budgets, and timelines.
  • Manage end-to-end campaign execution across digital channels, including paid media, social, email, content, and marketing automation.
  • Monitor, analyse, and optimise campaign performance, producing actionable insights and recommendations to improve results.
  • Oversee client budgets, forecasts, revenue targets, media investment, and commercial performance.
  • Identify opportunities for account growth, innovation, and additional digital services.
  • Lead project delivery, ensuring all work is delivered on time, on budget, and to the agreed scope and quality standards.
  • Create clear briefs and coordinate internal teams to ensure campaigns are delivered effectively and consistently.
  • Ensure all creative assets, messaging, and campaign activity are on-brand, on brief, and performance-focused.
  • Maintain accurate financial reporting, client billing, quotations, and pipeline management.
  • Mentor and support junior team members, sharing digital expertise and best practice.
  • Champion continuous improvement through industry knowledge, digital innovation, and performance-led marketing approaches.

03/

Qualifications/
experience

  • Account Managing (3 years+)
  • B2B industrial experience
  • B2B technical writing
  • Agency experience (1 year+)

 

04/

Requirements

  • Current passport
  • Account Management discipline
  • Marketing agency experience

05/

Must-have qualities​

No matter what your role is at Coda, we expect you to be professional, organised, reliable and to do the best job you can. The values we look for from everyone at Coda are:

  • Passion – You take pride in the quality of the work you deliver
  • Integrity – You demonstrate the highest levels of honesty and integrity
  • Collaboration – You are collaborative, inclusive, supportive and encouraging of others
  • Self-Mastery – You are dedicated to developing yourself
  • Empowerment – You demonstrate an ownership mindset, making suggestions and contributions that benefit our clients and the agency.

**While we operate a hybrid working policy, you will be expected to be able to onboard, attend team meetings and participate in planning activities at our office in Poole, Dorset as required, so please only apply if you are based within reasonable commuting distance or are considering relocation.**

About Coda

Coda is the UK’s fastest growing industrial B2B marketing agency – and with our in-demand combination of expert content, communications and campaigns turbocharged by rapid growth in complementary digital services, we’re looking for a Marketing Executive to expand the support for our global customer base. Our clients make brilliant, mind-bendingly smart stuff that underpins the world we live in – from gas and temperature analytics to 3D vision sensors and predictive IOT technologies that make factories more efficient. Coda’s market-leading expertise and knowledge in these areas make us the ‘go-to’ resource for these industries – and we’re retained on our dedication and ability to understand, manage, and deliver their complex marketing needs.

About Coda

Coda is the UK’s fastest growing industrial B2B marketing agency – and with our in-demand combination of expert content, communications and campaigns turbocharged by rapid growth in complementary digital services, we’re looking to expand the support for our global customer base. Our clients make brilliant, mind-bendingly smart stuff that underpins the world we live in – from gas and temperature analytics to 3D vision sensors and predictive IOT technologies that make factories more efficient. Coda’s market-leading expertise and knowledge in these areas make us the ‘go-to’ resource for these industries – and we’re retained on our dedication and ability to understand, manage, and deliver their complex marketing needs.

Think you and Coda have good chemistry? 

Submit your CV

Being part of Coda has plenty of benefits

  • 30 days holiday including UK bank holidays, plus a company closure over Christmas and New Year period
  • Opportunities to get involved in Employee Ownership initiatives
  • Pension scheme (4% matched)
  • Vitality private medical insurance
  • Highly flexible hybrid working arrangements
  • Personalised Performance Tracking & Development Paths
  • Access to employee assistance programme (EAP)
  • Personal carbon footprint ‘double offset’ via Ecologi
  • Cycle to work bike scheme
  • Regular socials
  • Enhanced family-friendly policies
  • Enhanced home working allowance
  • Early-finish Fridays
  • Internal recognition awards
  • Birthday gift
  • Friendly, open office environment in a great location (with the occasional appearance from one of our 4-legged Barketing Assistants)

Key Stats

Job type: Full-time, Permanent
Salary: DOE
Ability to commute/relocate:

  • Hybrid*
  • Poole, BH14 0HU